Payment Policy
Last Updated: 5th May 2026
At Basketino, your shopping experience and transaction security are important to us. This Payment Policy outlines the available payment method and important information regarding order processing and payments.
Accepted Payment Method
We currently accept the following payment method:
- Cash on Delivery (COD)
Customers can pay for their order at the time of delivery.
Order Confirmation
Orders are confirmed after successful order placement and verification.
We may contact customers for order confirmation before processing and shipping the order.
Payment Security
Basketino does not collect or store any credit card or online banking information.
Since we currently offer Cash on Delivery (COD), no online payment information is required during checkout.
Currency
All prices displayed on our website are in United States Dollars (USD $).
Order Processing
Orders are typically processed within 1–2 business days after confirmation.
Delivery timelines may vary depending on shipping location, courier operations, public holidays, weather conditions, or remote delivery areas.
Order Cancellation
Customers may request order cancellation before the order has been shipped.
Once the order is shipped, cancellation requests may not be accepted.
Fraud Prevention
We reserve the right to cancel or hold orders if suspicious activity, incorrect information, or misuse is detected.
Refunds and Returns
For information regarding refunds, returns, and exchanges, please refer to our Return and Refund Policy.
Contact Information
Website: basketino.com
Company Name: Basketino
Address:
109 HAGUE ST FL 1
JERSEY CITY, NJ 07307-3103
Email: order@basketino.com
Phone: +1 251-297-0033
Customer Service Opening Hours
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday and Sunday: Closed
- Time Zone: GMT+5:30 (Indian Standard Time)
- Response Time: We respond within one business day